Last Updated: Nov 30, 2025
Plantlife Cannabis (“Plantlife,” “we,” “us,” “our”) offers fast, legal, and fully compliant same-day delivery across Calgary, Edmonton, and St. Albert. This Same-Day Delivery Policy explains how our service works, what customers can expect, and how we comply with Alberta’s cannabis laws and AGLC regulations.
Plantlife offers reliable same-day cannabis delivery Calgary and Edmonton residents trust for fast, legal, and fully compliant service. Our same-day delivery across Calgary, Edmonton, and St. Albert ensures you get your favorite products in as little as 60 minutes.
By placing a delivery order, you agree to this policy, our Terms & Conditions, and our Privacy Policy.
1. Service Overview: Same-Day Cannabis Delivery in Alberta
Plantlife’s same-day delivery is designed to provide:
• Safe, legal cannabis delivery within city limits
• Delivery in as little as 60 minutes, typically within 1–3 hours
• Convenient service for adults 18+ across Calgary, Edmonton, and St. Albert
• Alberta-owned, Alberta-operated compliance and quality
• Professional drivers trained in age verification and safe handling
We deliver seven days a week, with a cut-off time for same-day delivery.
2. Where We Deliver
Plantlife offers same-day delivery in the following core service areas:
2.1 Calgary
Delivery is available across Calgary city limits. Customers outside Calgary city limits may still be eligible, but availability is determined at checkout based on postal code.
2.2 Edmonton
Delivery is available across Edmonton, including connected communities such as:
• Sherwood Park
• St. Albert
Postal code verification is available at checkout to confirm eligibility.
2.3 St. Albert
Same-day delivery operates fully within St. Albert, with consistent delivery windows and ID verification procedures.
3. Delivery Hours & Cut-Off Times
3.1 Operating Hours
Delivery operates during standard Plantlife service hours:
• Monday to Saturday: 10:00 AM – Evening cut-off
• Sunday: Reduced hours (varies by location)
Actual delivery timing depends on location, demand, and conditions.
3.2 Cut-Off for Same-Day Delivery
Orders placed before the daily cut-off qualify for same-day delivery.
Orders placed after the cut-off automatically roll to the next day.
Customers are notified of this during checkout.
3.3 Delivery Windows
Most deliveries arrive within:
• 60 minutes to 3 hours
Delivery windows are estimates only. Weather, traffic, and order volume may affect arrival times.
4. Delivery Fees & Minimum Order
Plantlife uses a clear, simple pricing model.
4.1 Delivery Fees
• Free delivery on orders $75+
• $9.99 flat fee on orders under $75
4.2 Minimum Order Requirement
• $50 minimum order for delivery
Fees are shown at checkout.
5. How to Order Same-Day Delivery
The process is designed to be simple and fully compliant.
5.1 Step 1 — Browse the Menu
Customers select from a full, real-time inventory including:
• Flower
• Pre-rolls
• Infused pre-rolls
• Vapes
• Edibles
• Concentrates
• Beverages
• Oils, capsules, and topicals
• Accessories
5.2 Step 2 — Add to Cart & Checkout
Accepted payment methods include:
• Visa
• Mastercard
• Interac e-Transfer
No cash-on-delivery is available.
5.3 Step 3 — Order Confirmation
Customers receive an email confirming:
• Order details
• Delivery timing
• ID requirements
• Contact information
5.4 Step 4 — Prepare Valid Government ID
Customers must be available at the delivery address and have their ID ready.
6. Age Verification Requirements (18+)
Alberta law requires mandatory age verification for every cannabis delivery.
6.1 Valid ID Required
Customers must present valid government-issued photo ID showing they are 18 or older.
Accepted ID types include:
• Alberta or Canadian driver’s licence
• Passport
• Provincial photo ID card
• Canadian military ID
• Secure Certificate of Indian Status
6.2 No Exceptions
Drivers cannot:
• Leave cannabis unattended
• Deliver without checking ID
• Deliver to minors or third parties
• Complete delivery if ID is expired or invalid
If ID cannot be verified, the order is returned.
6.3 Visual Inspection Only
ID is checked visually.
We do not scan, store, photograph, or copy ID.
7. Delivery Procedures
7.1 Professional Delivery
Deliveries are handled by Plantlife staff trained in:
• AGLC delivery rules
• Age verification
• Safe handling
• Customer service
• Compliance reporting
Drivers deliver in discreet, compliant packaging.
7.2 Contactless Best Practices
Except for ID verification:
• Drivers limit physical contact
• Drivers provide safe, respectful service
• Packages are never left unattended
7.3 Driver Arrival & Contact Attempts
Drivers may:
• Call or text upon arrival
• Knock or buzz for access
• Wait a reasonable duration
If the customer does not respond, a failed delivery is recorded.
8. Failed Delivery Procedures
A delivery is considered failed if:
• Customer is unavailable
• ID is missing or invalid
• ID does not match the order
• Customer appears intoxicated
• Minors attempt to accept the package
• Address instructions are incorrect
• Access to the property is not possible
8.1 What Happens After a Failed Delivery
If a delivery fails:
• The driver returns the order to the fulfillment location
• Customer service contacts the customer
• Delivery may be rescheduled
• A second attempt may require additional fees
Delivery fees are non-refundable unless the error was made by Plantlife.
9. Legal Compliance & Cannabis Regulations
Plantlife operates under Alberta’s strict regulatory framework.
9.1 AGLC Requirements
Same-day delivery must:
• Use Plantlife’s licensed premises as fulfillment points
• Verify customer age in person at the time of delivery
• Maintain accurate records of each transaction
• Deliver cannabis only within Alberta
• Follow strict product handling standards
9.2 Cannabis Act Requirements
• Maximum 30g equivalent per transaction
• No delivery outside Alberta
• No delivery to intoxicated individuals
• No resale or redistribution
9.3 Municipal Considerations
We respect:
• Local parking rules
• Residential noise constraints
• Community expectations
10. Product Handling & Quality Standards
10.1 Fresh Inventory Guarantee
We deliver:
• Health Canada-approved products
• In sealed, original LP packaging
• From climate-appropriate storage
• With an expiry buffer when applicable
10.2 Secure Handling
Drivers follow:
• Safe product handling
• Locked transportation procedures
• No unapproved stops
• Compliance documentation standards
11. Safety & Security Protocols
11.1 Driver Safety
Drivers follow:
• Real-time check-in procedures
• Safety-first protocols
• No cash carrying except where required
• Suspicious activity reporting
11.2 Customer Safety
Deliveries are made to:
• Safe, accessible areas
• Well-lit entrances when possible
Drivers may refuse delivery if they feel unsafe.
12. Weather, Traffic & High-Volume Delays
Delivery times may be impacted by:
• Snowstorms
• Freezing rain
• Road closures
• Accidents
• High demand
• Citywide events
Plantlife uses a best-efforts model and does not guarantee exact arrival times.
13. Tracking & Notifications
At this time, Plantlife provides:
• Email confirmation
• Delivery updates (where available)
• Phone or SMS contact from driver upon arrival
Real-time driver tracking maps may be introduced in the future and will be reflected in updated policies.
14. Customer Responsibilities
The customer is responsible for:
• Providing an accurate delivery address
• Being available during the delivery window
• Having valid ID ready
• Ensuring safe access to the property
• Ensuring the order is within legal possession limits
Packages cannot be left unattended under any circumstances.
15. Return, Exchange & Refund Limitations
15.1 Cannabis Products
By law, cannabis cannot be returned once it leaves the store.
Exceptions apply only in:
• Product recalls
• Confirmed defective product situations
15.2 Accessories
Defective accessories may be returned within 14 days.
Returns must be completed in person at any Plantlife location.
15.3 Incorrect Orders
If Plantlife makes an error:
• Bring the product to any location
• We will correct or refund
16. Service Changes & Policy Updates
Plantlife may update this policy to reflect:
• Regulatory changes
• Operational improvements
• Service expansion
• Customer experience enhancements
The “Last Updated” date reflects the current version.
17. Contact Us
For delivery questions or support, contact:
In-Store: Visit any Plantlife Cannabis location
Website: Contact form available on the Plantlife website
We’re here to help, and we appreciate your trust as Alberta’s community-first cannabis retailer.